Larry Trocha Videos
All of the video DVDs produced by Larry
Trocha are guaranteed against defects. If you purchase a DVD that will
not play, you may return it for a working replacement within 30 days
from the date of purchase. We will pay all shipping charges for
the replacement.
The DVDs must have been purchased
directly from Larry Trocha Training Stable or this web site and
not from any other source. Call
customer service for replacement
authorization. 707-665-0833.
Recommended Videos
The "recommended" videos are guaranteed
against defects. If you receive a video or DVD that won't play or rewind
properly, you can return it within 30 days of purchase for a
replacement. We will pay all shipping charges for the replacement video.
Call customer service for replacement authorization.
707-665-0833.
Tack and Equipment
All tack and equipment is guaranteed
against defects in material and workmanship. If you receive a defective
item, return it "unused" within
30 days of purchase for a replacement. We will pay all shipping charges for
the replacement. Call customer service for
replacement authorization. 707-665-0833.
Order Cancellation
To stop an order you
just placed, you may cancel an order by calling customer service
within 24 hours of placing the order at
707-665-0833.
Guarantee,
Return and Cancellation Policy
Phone
Orders? Call Toll-Free!